Operations - Scalable technology, efficient operations.

Since each of our clients has their own unique customers returns process, scalability and flexible integration are keys to providing the most cost-effective solution. Also, given the level of complexity of selling into dynamic markets like eBay, Luzern's specialised operations help us maximize our clients' net recovery rate.

Refurbishment

High quality refurbishment increases resale value. Luzern's factory refurbishment programs bring used product back up to like-new condition so that you can recapture maximum value. We meet all major OEM, ISO, ESD and quality standards in our Technical Center and have extensive experience on a wide range of current and retired products. Our systems and processes make our refurbishment services efficient and economical with quality unmatched in the industry.

Leading to:

• Increased Sales
• Higher Recovery Rates
• Low Costs

Our best practices and proven systems can ramp up service solutions quickly. Our Web-based reporting and key metric feedback systems give you critical information on refurbished products to further hone your business strategies to best meet and exceed your customers' expectations. We strive to be proactive and to continually earn your trust through creativity, integrity and consistency.